This Online Store located on the website www.qstoms.com is owned by the SELLER.
The Online Store is operated by HERZIO Technologies, SL (Hereinafter, "HERZIO"), a corporation whose head office is located at C / Silvano, 5, 28043 Madrid, whose contact e-mail address is www.herzio.com. HERZIO, with CIF number B-85507838 is registered in the Madrid Mercantile Register dated August 27, 2008, Volume 25,935, Book 0, Folio 25, Section 8, Page M46745, HERZIO functions as the intermediary between the SELLER and the user, but in no case is it HERZIO who sells products to users or who negotiates with them.
These general conditions regulate the access and use of the online store that integrates with the Website www.qstoms.com (hereinafter, the "Store" or "Virtual Store" or "Qstoms") and all Content displayed or made available to users (hereinafter, "USER/S"). Access and/or use of the Virtual Store constitutes acceptance of the User of all the general conditions that HERZIO has published at the time of such access or use.
The USER can buy products that are made available to the public through the Online Store (hereinafter "Products")
These terms are offered in english and spanish.
Registration as a Qstoms USER is optional and free. In addition, the USER, whether or not a registered USER, can access the products made available to the public by Qstoms completely free of charge.
The USER, whether or not a registered USER, can buy Qstoms’ registered Products that are for sale in the shop and offered by this service.
In the corresponding tab of each of these products that appear on screen when you access the USER Virtual Shop, a window will appear containing the essential features of the product, the price for each of them with the corresponding VAT and an indication of the shipping costs that apply to the USER.
The characteristics of the Products shall be those detailed in the website and in the graphic description that can be seen.
To access these products, the user must click the Product he is interested, as well as select the Product features he desires and the system allows him choose (size, color and gender) and add this product to the shopping cart. Once the the Product / s acquisition process has been finalized, the USER can continue the checkout process by clicking the button "complete purchase".
A form will appear on the USER’S screen that he must compile by entering his full name, surname, credit card number with which to make the purchase and mailing address of where he wants the product / s purchase / s to be sent.
The USER can correct data entered erroneously. To do this, the USER must press the "previous step" and the system will take him to the previous page where he can re-enter the data correctly.
EVERY TIME THE USER BEGINS THE PROCESS OF BUYING PRODUCTS, HE GUARANTEES US THAT: A) HE IS LEGALLY ABLE TO ENTER INTO A CONTRACT AND B) HAS THE RIGHT AND IS ENTITLED TO USE THE MEDIUM OF PAYMENT ESTABLISHED.
The USER / s payment will be made by credit card or paypal account through the secure payment gateway or paypal tefpay respectively. USER with any financial institution or paypal account can use this means of payment. No other form of payment is accepted.
Qstoms informs the USER that the provider of all payment services for the purchase of Products is either paypal or tefpay, whose terms and conditions you access: http://www.tefpay.com or http://paypal.com respectively. .
After each purchase, within 24 hours the USER will receive a confirmation e-mail detailing the operation performed, along with a link to these General Terms and Conditions.
One can store and reproduce these general terms and conditions by clicking on the appropriate icons in the toolbar of the window in which he is viewing these same Terms when visiting the Online Store.
Meanwhile, Qstoms will store the record of the purchase and the conditions applied to the transaction, given the accessibility of such record by e-mail communication as stated in clause 8.
The user will receive the product / s purchased at his home residence within 5-20 days of payment.
QSTOMS WILL SHIP PRODUCTS PURCHASED BY USERS WORLDWIDE.
Qstoms only produces customized clothing items and accessories whose color, size and design are chosen by the USER who makes the corresponding purchase. Such items are produced and manufactured only once the purchase has been completed. The right of withdrawal, as provided in Article 102.b of the Legislative Royal Decree 1/2007, does not concede the right to return products when "the products are made to the specifications of the consumer and USER; therefore, purchased items may not be returned or exchanged unless there are production or printing flaws.
We do not accept any exchanges, returns or refunds of any type. Only products with manufacturing defects or imperfections can be exchanged.
ORDERS TO THE CANARY ISLANDS: We are not responsible for IGIC or any of the other extra taxes/charges charged by the Canary Islands customs and local authorities without our knowledge.
The USER assures that the data provided is not fake, that it is current and does not correspond to other people.
The USER acknowledges that neither the SELLER nor HERZIO are responsible for the possible illegality or infraction of rights of the activities conducted by USERS of the service.
The USER agrees to use the service offered by Qstoms in accordance with the law in this case, shall refrain from:
1.- Posting offensive, libelous, defamatory, racist, discriminatory or that may in any way infringe the rights of third parties.
2.- Post data, images, personal or private information of third parties.
3.- Create user accounts with fake profiles impersonating third parties.
4.- Use the service for unauthorized commercial communications or collect data from other USERS.
5.- Upload works of others without their authorization.
6.- Publish content that could violate the right to honor, privacy or image of others.
HERZIO reserves the right to cancel the account or any products that are reasonably considered to infringe rights of third parties.
HERZIO may withdraw or cancel any Virtual Store products immediately when reasonably suspects that such products may infringe intellectual property rights, industrial and / or analogs of any third party and / or any other reason for legal and / or protection the consumer is advised for the withdrawal of such products.
ONLY TO THE EXTENT PERMITTED BY LAW, THE SITE AND ALL GOODS, SERVICES, PRODUCTS, THIRD PARTY APPLICATIONS, INFORMATION, MATERIALS AND PRODUCTS PROVIDED THROUGH THE SHOP ARE PROVIDED WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND. NEITHER SELLER NOR HERZIO MAKE ANY GUARANTEE OR WARRANTY THAT THE ONLINE STORE (OR ANY PART THEREOF), APPLICATIONS OR THIRD PARTY CONTENT AND / OR PRODUCTS ARE NOW OR IN THE FUTURE, ACCURATE, COMPLETE OR ERROR-FREE OR THAT ANY PARTICULAR SOFTWARE OR HARDWARE IS COMPATIBLE WITH THE SHOP. THE USER EXCLUSIVE RESPONSIBILITY TO: (A) OBTAIN AND PAY THE SOFTWARE, HARDWARE OR SERVICES (INCLUDING INTERNET CONNECTIVITY) REQUIRED TO USE THE SHOP AND (B) THAT THE SOFTWARE, HARDWARE OR USE OF THE SERVICES WILL BE PERFORMED CORRECTLY ON THE SITE. THE USER AGREES THAT HE MUST EVALUATE AND CARRY ALL THE RISKS ASSOCIATED WITH THE USE OF THE STORE, EVEN WITH CONFIDENCE OF THE ACCURACY, COMPLETENESS OR USEFULNESS OF STATE THIRD PARTY APPLICATIONS, THIRD PARTY CONTENT, INFORMATION OR MATERIALS PROVIDED THROUGH THE STORE.
ONLY TO THE EXTENT PERMITTED BY LAW, THE SELLER, HERZIO, AFFILIATES AND OUR ARTISTS, REPRESENTATIVES AND RESPECTIVE SUPPLIERS ARE NOT RESPONSIBLE, FOR DAMAGE THAT MAY CAUSED BY THE USE OF THE STORE, PROFITS LOSS OR BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF SECURITY OF INFORMATION PROVIDED BY THE USER IN CONNECTION WITH THE USE OF THE STORE (OR UNAUTHORIZED INTERCEPTION OF ANY OF THIS INFORMATION BY THIRD PARTIES, SELLERS, HERZIO, ARTISTS AND OUR AFFILIATES, AGENTS AND RESPECTIVE SUPPLIERS ARE NOT LIABLE FOR DAMAGE OF ANY KIND ARISING FROM USE OF THE SITE OR THE APPLICATIONS, THIRD PARTY CONTENT, INFORMATION OR MATERIAL ON THE STORE. THE SOLE AND EXCLUSIVE REMEDY IF THE USER IS DISSATISFIED WITH THE STORE IS TO STOP USING IT.
THE LAW MAY NOT ALLOW LIMITATIONS APPLIED IN CERTAIN IMPLIED WARRANTIES OR EXCLUSION OR LIMITATION OF CERTAIN DAMAGE, ONLY TO THE EXTENT THAT THESE LAWS APPLY TO THE USER, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS ABOVE MAY NOT APPLY TO THE USER AND HE MAY HAVE ADDITIONAL RIGHTS.
While we try to maintain the security of the shop, we do not guarantee that the Online Store or any third-party applications are safe or that there will be no interruption in the use of the Shop or any third party application. Additionally, third parties may introduce unauthorized modifications to the shop or in any third party application. If you come to the attention of any unauthorized modification by third parties, please contact us at email@example.com describing the materials in question and the URL or location of such materials.
For any query, complaint or communication that you want to convey, please contact us by sending an e-mail to firstname.lastname@example.org.
The user acknowledges and agrees that the SELLER and / or HERZIO now or in future may include advertising of their own activities or of third parties in the shop.
In case of modification, the USER agrees that he will be sent an email informing him that within three days the terms will be amended. The unregistered USER should review these Terms often to identify possible changes made since the last time he accessed the Virtual Store.
HERZIO is configured as a service provider for the information society, in particular as an operator of a social network, being regulated by Law 34/2002 of 11 July, of services of the information society and electronic commerce.
HERZIO is a SELLER agent, that through its technological tools promotes and facilitates the sale of products that the SELLER makes, by providing the technological platform and the services it offers. Therefore, the Spanish Law of Agency Agreement in force at the present time will apply to these conditions.
Both parties agree to adhere to the Spanish law.